Waste
Dictionary
Mobile App / UX Case Sudy
Navigating a Greener Future
View Other Projects
The Problem of Waste Management in India
30 interviews with homemakers, working professionals and students from different parts of India were conducted through an online Google form to understand individual waste management concerns, challenges and habits. After the interviews were conducted through an affinity diagram key insights were developed that helped in generating cues for initial idea.
Contextual Inquiry - User Interviews
Design Process
Details
My Role
UX/UI Lead - Initiated the user research and developed a self-driven UX case study. Conducted user interviews, and contextual inquiry, and developed low and high-fidelity prototypes and a UI Kit. Conducted testing with real-time users to gain insights about possible improvements in the user journey.
Tools
Figma + Slack
Project Outline
India generates over 160,000 tonnes of municipal solid waste per day, of which only around 80% is collected and less than 30% is treated. Lack of awareness and infrastructure are key challenges. Waste Dictionary is a mobile app aimed at promoting proper waste management practices across India by educating and engaging citizens through an encyclopedic content library, interactive tools, waste management service provider directories, community forums, and practical guides that simplify concepts.
How might we make individual waste management efficient, convenient
and incentivize it to encourage users towards a greener future ?
Defining the Problem Statement
Low Fidelity Wireframe & User Feedback
Information Architecture
Design Concept & Key Features
Defining Product Goals & User Goals
Defining User Personas
High Fidelity UI Design for key screens of the app.
The Solution
Welcome
Sign In
Sign Up
OTP Verify
Location Screen
Home Screen
Onboarding steps are designed for
both returning users who can sign in and for new users who can sign up.
ONBOARDING
Learn Lising Screen
Blog Screen
Video Screen
Quiz Screen
Score Screen
Rewards Screen
This key feature allows users to browse through categories of information on Waste Segregation, Recycling, Composting, etc.
The content is a mix of blogs, videos and quizzes to keep the learning interactive and interesting.
For quizzes upon answering all questions correctly, users can gain specific rewards and claim it through the rewards screen.
LEARN
Pick Up Screen
Step 1
Step 2
Confirmation
Rewards Screen
Profile Screen
This key feature allows users to schedule waste pickup services at their doorstep as per their flexibility.
Users need to select waste categories and enter approximate weight after which they can confirm the address, date and time to confirm the pickup.
Users can also visit their profile section to see their consumption patterns and history.
PICK UP
Donate Screen
Step 1
Step 2
Confirmation
Rewards Screen
Reward Coupons
This key feature allows users to schedule donation pickup services at their doorstep as per their flexibility.
Users need to select donation categories, add images and enter approximate weight after which they can confirm the address, date and time to confirm the pickup.
Users can also visit their profile section to see their rewards.
DONATE
Near Me Screen
Event Screen
Event Sign Up
Confirmation
Rewards Screen
Event Pop Ups
This key feature allows users to look for events happening in their locality like beach clean-ups, afforestation drives, etc.
They can choose to volunteer for these activities and meet like-minded community members.
NEAR ME
Usability Testing & Feedback Capture Grid
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Sustainability-focused products offer big and complex problems to solve with technology providing massive user reach for awareness and behavioral impact.
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Beyond app features, in-depth understanding of the problem space, user capabilities and gaps is needed to design pragmatic solutions.
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Personalisation, flexibility and scalability allowing modular configurations are key to account for vastly differing user or community types and scenarios.
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Multi-disciplinary thinking and ability to stitch insights across domains like social sciences, environmental studies alongwith technology skills is invaluable in ideation.
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Balance between education, assistive tools and habit forming needed to address knowledge gaps, real life user needs and ensure